Customer retention | The Point of Loyalty

Now available: For Love or Money™ 2021 (Australia and New Zealand) customer loyalty and loyalty program research

Our latest research - For Love or Money™ 2021 - is now available and this year we are starting with releasing two reports: 1. Now available for Australia:The 2021 and 9th edition of the annual Australian consumer research study - tracking changes in the Australian loyalty program landscape and building on trends and insights revealed in previous studies. 2. Now available for New Zealand:The 2021…

If your answer is YES, read further to add value to your decision.If your answer is NO, don’t read further (unless you want to open your mind to the possibilities).If the answer is NOT SURE, read further to add insights to your decision-making process. If you are reading further (this is a long(ish) article), here…

Along with the Australian version, in a few more weeks the results and insights from the 2021 and 2nd New Zealand Edition of For Love or MoneyTM, will be released. Independently commissioned and researched in the first quarter of 2021 with 1000 New Zealand consumers who are a member of at least one program, this study takes the pulse of…

In a few more weeks, the results and insights from the 2021 and 9th Australian Edition of For Love or MoneyTM, will be released. This year we have also released the 2nd For Love or MoneyTM New Zealand Edition research study (first one was completed in 2019) and a comparison study of Australia and New…

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