FAQs

A.

Yes, these studies are commissioned by The Point of Loyalty with independent research firm First Point Research and Consulting.

A.

All research studies and their content is Copyright © The Point of Loyalty

For Love or Money™ research reports into customer loyalty and loyalty programs is for single use only. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic or mechanical including photocopy or printing without the prior permission in writing from the copyright owners, nor be otherwise circulated in any form of binding or cover other than that in which it is published and without a similar condition including this condition being imposed on the subsequent publisher. No responsibility for loss occasioned to any person acting or refraining from the action as a result of the material in this publication can be accepted by the author.

A.

Yes, however in some cases the research has been locked so please contact adam@thepointofloyalty.com.au for a version that is printable