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Testimonials

Cricket Australia – leadership alignment and proposition development

We engaged Adam as a loyalty specialist to help define our customer recognition and reward program. He combined deep loyalty expertise with a genuine commitment to understanding how sport - and our customers - differ from traditional loyalty models. Adam invested time to learn our complex environment, built strong relationships…

Bupa Life Rewards – member research

We recently partnered with Adam Posner to conduct comprehensive research for our loyalty program Life Rewards, and we couldn't be more pleased with the results. Adam’s in-depth analysis highlighted key areas for improvement to continue driving loyalty engagement and member retention.

Fowles Winery – loyalty program design

I have had the pleasure of working with Adam from The Point of Loyalty. Adam took a keen interest in our business and helped us to ideate an offer tailored for our unique environment. I am delighted with where we have landed on this project.