Reviewed existing ‘points’ loyalty program and after in-depth research, team and franchisee workshops, financial modeling and data analytics a new program was designed and deployed.
Early Settler
Loyalty program strategy and facilitation of a workshop ‘9 steps to a valuable loyalty program’ to guide them through the stages to develop, design and deploy a revitalised program.
RSL Victoria
Ongoing customer loyalty mentoring including loyalty program strategy, building a team of loyalty champions and loyalty program workshops
RSEA Safety Stores
Loyalty strategy, customer research and loyalty insights
Choice Hotels – Asia Pacific
Loyalty program presentations and team workshops.
Horseland
Loyalty workshop - '9 steps to a valuable loyalty program', loyalty presentation to franchisees