Retain the Best. Grow the Rest.
Reviewed existing ‘points’ loyalty program and after in-depth research, team and franchisee workshops, financial modeling and data analytics a new program was designed and deployed.
Loyalty program strategy and facilitation of a workshop ‘9 steps to a valuable loyalty program’ to guide them through the stages to develop, design and deploy a revitalised program.
Ongoing customer loyalty mentoring including loyalty program strategy, building a team of loyalty champions and loyalty program workshops
Loyalty strategy, customer research and loyalty insights
Loyalty program presentations and team workshops.
Loyalty workshop - '9 steps to a valuable loyalty program', loyalty presentation to franchisees
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