Bupa Life Rewards – member research

We recently partnered with Adam Posner to conduct comprehensive research for our loyalty program Life Rewards, and we couldn’t be more pleased with the results. Adam’s in-depth analysis highlighted key areas for improvement to continue driving loyalty engagement and member retention.

-Rob Harker, Head of Loyalty - Bupa Health Insurance

What’s the point? Ideas, insights and interviews

A loyalty program is more than a program. It’s a reflection of the brand’s DNA.

A loyalty program is more than a program. It’s a reflection of the brand’s DNA.

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Jacqui Solly – a loyalty leader with heart

Jacqui Solly – a loyalty leader with heart

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Lifting loyalty programs out of the clutter of conformity

Lifting loyalty programs out of the clutter of conformity

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Paul Wallace – a Loyalty Leader delivering a digital first customer loyalty experience with elegant simplicity

Paul Wallace – a Loyalty Leader delivering a digital first customer loyalty experience with elegant simplicity

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Loyalty programs – let’s go back to being brilliant at the basics

Loyalty programs – let’s go back to being brilliant at the basics

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Roz Travers-Hucker – a Loyalty Leader delivering comprehensive business intelligence and growth actions from loyalty program data

Roz Travers-Hucker – a Loyalty Leader delivering comprehensive business intelligence and growth actions from loyalty program data

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