customer loyalty

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for love or money 2017

For Love or Money 2017 – Full 100+ page in-depth report

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executive summary 2017

For Love or Money 2017 – Complimentary executive summary

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5 steps to review and revamp your loyalty program

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For Love or Money 2016 – Research with presentation

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For Love or Money 2016 – Full 87-page in-depth report

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‘for love or money 2016’ – Complimentary Executive Summary

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The Three Motivations of Loyalty

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for-love-money-large-2015

For love or money 2015

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Share the Love 2014

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The DNA of a valuable loyalty and rewards program

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For love or money 2013

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Give-back to Get-back – 9 steps to a profitable loyalty program

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What’s the point? Ideas, insights, and interviews

The Professor and The Practitioner: Episode 2 of 3 – The future of loyalty programs

The Professor and The Practitioner: Episode 2 of 3 – The future of loyalty programs

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The Professor and The Practitioner: Episode 1 of 3 – The evolution of loyalty management

The Professor and The Practitioner: Episode 1 of 3 – The evolution of loyalty management

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The year of gifting the 10th free coffee to a stranger

The year of gifting the 10th free coffee to a stranger

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Loyalty program ‘Troubles and Trends’ for 2025 (with six actions)

Loyalty program ‘Troubles and Trends’ for 2025 (with six actions)

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Launch of a new loyalty podcast: Notes & Books. Loyalty Magic.

Launch of a new loyalty podcast: Notes & Books. Loyalty Magic.

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Renae Trimble –a Loyalty Leader who believes people and partnerships are the power behind a loyalty program’s success

Renae Trimble –a Loyalty Leader who believes people and partnerships are the power behind a loyalty program’s success

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