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For Love or Money 2016 – Full 87-page in-depth report

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‘for love or money 2016’ – Complimentary Executive Summary

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The Three Motivations of Loyalty

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For love or money 2015

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Share the Love 2014

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The DNA of a valuable loyalty and rewards program

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For love or money 2013

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Give-back to Get-back – 9 steps to a profitable loyalty program

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What’s the point? Ideas, insights and interviews

The Professor and The Practitioner: Episode 1 of 3 – The evolution of loyalty management

The Professor and The Practitioner: Episode 1 of 3 – The evolution of loyalty management

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The year of gifting the 10th free coffee to a stranger

The year of gifting the 10th free coffee to a stranger

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Loyalty program ‘Troubles and Trends’ for 2025 (with six actions)

Loyalty program ‘Troubles and Trends’ for 2025 (with six actions)

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Launch of a new loyalty podcast: Notes & Books. Loyalty Magic.

Launch of a new loyalty podcast: Notes & Books. Loyalty Magic.

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Renae Trimble –a Loyalty Leader who believes people and partnerships are the power behind a loyalty program’s success

Renae Trimble –a Loyalty Leader who believes people and partnerships are the power behind a loyalty program’s success

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Diana Sinclair – A Loyalty Leader who believes 1% incremental optimisation of a loyalty program leads to long-term success

Diana Sinclair – A Loyalty Leader who believes 1% incremental optimisation of a loyalty program leads to long-term success

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