customer loyalty programs

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cover

For Love or Money™ 2025 Australia: Comprehensive report

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cover

For Love or Money™ 2025 Australia: Comprehensive report with a presentation from the author

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For Love or Money™ 2024 Australia: Comprehensive report with a presentation from the author

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For Love or Money™ 2024 Australia: Comprehensive report

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For Love or Money™ 2023 Australia: Comprehensive report with a presentation from the author

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For Love or Money™ 2023 Australia: Comprehensive report

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special edition

For Love or Money™ 2022 – SPECIAL EDITION: The Collection of Six Currencies loyalty program members care about

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FLoM-2022

For Love or Money™ 2022 Australia: Comprehensive report with a presentation from the author

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FLoM-2022

For Love or Money™ 2022 Australia: Comprehensive report

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FLOM-AU-NZ-2021

For Love or Money™ 2021 Australia and New Zealand : Comprehensive comparison report with a presentation from the author

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New Zealand

For Love or Money™ 2021 New Zealand: Comprehensive report with a presentation from the author

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FLOM-AUS_2021

For Love or Money™ 2021 Australia: Comprehensive report with a presentation from the author

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FLOM-AU-NZ-2021

For Love or Money™ 2021 Australia and New Zealand : Comprehensive comparison report

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New Zealand

For Love or Money™ 2021 New Zealand: Comprehensive report

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FLOM-AUS_2021

For Love or Money™ 2021 Australia: Comprehensive report

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Customer loyalty research - For Love or Money 2020

For Love or Money™ 2020 Australia: Comprehensive report

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What’s the point? Ideas, insights, and interviews

A loyalty program is more than a program. It’s a reflection of the brand’s DNA.

A loyalty program is more than a program. It’s a reflection of the brand’s DNA.

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Jacqui Solly – a loyalty leader with heart

Jacqui Solly – a loyalty leader with heart

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Lifting loyalty programs out of the clutter of conformity

Lifting loyalty programs out of the clutter of conformity

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Paul Wallace – a Loyalty Leader delivering a digital first customer loyalty experience with elegant simplicity

Paul Wallace – a Loyalty Leader delivering a digital first customer loyalty experience with elegant simplicity

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Loyalty programs – let’s go back to being brilliant at the basics

Loyalty programs – let’s go back to being brilliant at the basics

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Roz Travers-Hucker – a Loyalty Leader delivering comprehensive business intelligence and growth actions from loyalty program data

Roz Travers-Hucker – a Loyalty Leader delivering comprehensive business intelligence and growth actions from loyalty program data

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