Category Archives: customer loyalty and retention

  • Do you really need a loyalty program?
    Do you really need a loyalty program?
    June 14, 2020
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  • Customer loyalty research - For Love or Money 2020
    Attention loyalty programs! Volume is for vanity, activity is for sanity
    June 11, 2020
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  • Joyalty
    Joyalty
    June 11, 2020
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  • Loyalty is not a program. What is loyalty?
    Loyalty is not a program. What is loyalty? (video)
    June 11, 2020
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What’s the point? Ideas, insights and interviews

A healthy snack of loyalty program insights from For Love or Money™ 2021 – New Zealand Edition

A healthy snack of loyalty program insights from For Love or Money™ 2021 – New Zealand Edition

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A healthy snack of loyalty program insights from For Love or Money™ 2021

A healthy snack of loyalty program insights from For Love or Money™ 2021

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Let’s party (data) – 1st and 2nd you are invited (not so fast 3rd party)

Let’s party (data) – 1st and 2nd you are invited (not so fast 3rd party)

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Subscriptions, partners and instant rewards – three more insights from For Love or Money™ 2021 – Australian Edition

Subscriptions, partners and instant rewards – three more insights from For Love or Money™ 2021 – Australian Edition

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The surprise and delight of 7 (out of many) insights from For Love or Money™ 2021 – Australian Edition

The surprise and delight of 7 (out of many) insights from For Love or Money™ 2021 – Australian Edition

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Now available: For Love or Money™ 2021 (Australia and New Zealand) customer loyalty and loyalty program research

Now available: For Love or Money™ 2021 (Australia and New Zealand) customer loyalty and loyalty program research

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