Category Archives: Rewards Programs

  • Ai here there and everywhere, but do loyalty program members care?
    AI here there and everywhere, but do loyalty program members care?
    August 15, 2025
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  • A loyalty program is more than a program. It’s a reflection of the brand’s DNA.
    A loyalty program is more than a program. It’s a reflection of the brand’s DNA.
    July 3, 2025
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  • Jacqui Solly – a loyalty leader with heart
    Jacqui Solly – a loyalty leader with heart
    June 6, 2025
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  • For Love or Money™ 2025
    Lifting loyalty programs out of the clutter of conformity
    May 27, 2025
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  • Paul Wallace – a Loyalty Leader delivering a digital first customer loyalty experience with elegant simplicity
    Paul Wallace – a Loyalty Leader delivering a digital first customer loyalty experience with elegant simplicity
    March 6, 2025
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  • Loyalty programs go back to being brilliant at the basics
    Loyalty programs – let’s go back to being brilliant at the basics
    February 19, 2025
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What’s the point? Ideas, insights and interviews

The Nine Currencies of Collection© loyalty program members care about

The Nine Currencies of Collection© loyalty program members care about

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AI here there and everywhere, but do loyalty program members care?

AI here there and everywhere, but do loyalty program members care?

Read More
Facts are facts but stories are remembered. 

Facts are facts but stories are remembered. 

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Do loyalty programs have zombies?

Do loyalty programs have zombies?

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A loyalty program is more than a program. It’s a reflection of the brand’s DNA.

A loyalty program is more than a program. It’s a reflection of the brand’s DNA.

Read More
Jacqui Solly – a loyalty leader with heart

Jacqui Solly – a loyalty leader with heart

Read More