Category Archives: Customer loyalty

  • Customer loyalty research - For Love or Money 2020
    Soon to be released: For Love or Money 2020 – Australian edition
    May 7, 2020
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  • A data analyst and a behavioural psychologist walk into a bar…
    May 2, 2020
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  • Lizzy Ryley – CEO of Loyalty NZ and Fly Buys
    Loyalty Leader Lizzy Ryley – Laser focused on delivering New Zealand’s Fly Buys into the heads, hearts and hands of 2.8 million Kiwis
    April 25, 2020
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  • Take three steps to refresh & reposition your loyalty program for the new reality
    Take three steps to refresh & reposition your loyalty program for the new reality
    April 17, 2020
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  • 119 customer loyalty ideas to beat COVID-19
    April 10, 2020
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What’s the point? Ideas, insights and interviews

Do you really need a loyalty program?

Do you really need a loyalty program?

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Soon to be released… the New Zealand version of For Love or Money™ 2021 – the research study on customer loyalty and loyalty programs

Soon to be released… the New Zealand version of For Love or Money™ 2021 – the research study on customer loyalty and loyalty programs

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Almost there…For Love or Money™ 2021 research study taking the pulse on customer loyalty and loyalty programs in Australia and New Zealand

Almost there…For Love or Money™ 2021 research study taking the pulse on customer loyalty and loyalty programs in Australia and New Zealand

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It’s never too late to launch a loyalty program!

It’s never too late to launch a loyalty program!

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Moving members from transactional to emotional connections. The five currencies of best-in-class loyalty programs.

Moving members from transactional to emotional connections. The five currencies of best-in-class loyalty programs.

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The line of loyalty

The line of loyalty

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