Category Archives: Customer retention

  • Elisse Jones - National Loyalty Manager Total Tools
    Loyalty Leader Elisse Jones – passionately powering up loyalty for Total Tools
    March 16, 2020
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  • How to mitigate the risks of 13 loyalty program failure factors
    February 10, 2020
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  • Joyalty
    Joyalty. One word says it all.
    January 21, 2020
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  • The cost of lost customer loyalty
    December 5, 2019
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  • Loyalty is red.
    November 27, 2019
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  • Loyalty programs: 2019 look back & learn vs 2020 look ahead & be brave
    November 21, 2019
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What’s the point? Ideas, insights and interviews

The powerful promise of Amazon Prime

The powerful promise of Amazon Prime

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A recipe for a delicious customer loyalty cake

A recipe for a delicious customer loyalty cake

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Loyalty Leader Renae Trimble – A passionate loyalty veteran, leading the ALL – Accor Live Limitless loyalty program team, serving over 5 million members in the Pacific Region

Loyalty Leader Renae Trimble – A passionate loyalty veteran, leading the ALL – Accor Live Limitless loyalty program team, serving over 5 million members in the Pacific Region

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2021 loyalty predictions

2021 loyalty predictions

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Give your business the gift that keeps on giving

Give your business the gift that keeps on giving

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The Loyalty Webinar: Insights + Strategy = Increased Member Activity

The Loyalty Webinar: Insights + Strategy = Increased Member Activity

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