Hi Adam,

I wanted to take the opportunity to sincerely thank you for presentation at yesterday’s SRO Loyalty & Retention Conference.

Post the event we have received some very positive feedback from the Dealer Network. Specifically with regards to the loyalty messaging you provided, and how this tied in nicely with the TMCA and Dealer presentations.

Thank you again and we look forward to continuing the conversation further more, looking at ways we can improve the guest experience and even more loyal Toyota guests.

Kind Regards,

Nathan Budge - Manager, Franchise of the Future Project
Toyota Motor Corporation Australia Limited