Category Archives: Customer retention

  • The other side of the rope
    February 5, 2019
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  • How to balance the value and viability of adding partner benefits to your loyalty program
    January 28, 2019
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  • Will your loyalty program fortune be realised in 2019?
    January 1, 2019
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  • How GuildSuper is using a cash-back rewards program to crack the Superannuation engagement code.
    December 13, 2018
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  • A collection of 12 loyalty program insights from 12 months of 2018
    December 4, 2018
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  • 27 emails and $168 dollars of happy birthday gifts from my rewards programs
    November 19, 2018
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What’s the point? Ideas, insights and interviews