Category Archives: Customer retention

  • Do ‘refer-a-friend’ initiatives work? Four factors to consider
    November 28, 2017
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  • Is it worth adding a paid subscription membership level to your loyalty program?
    November 3, 2017
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  • Is an email address worth some cake?
    October 31, 2017
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  • Move your mindset from ‘be Amazon ready’ to ‘be Amazing now’!
    October 12, 2017
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  • The line of loyalty
    June 17, 2017
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  • For the first 90 days of 2017, did your loyalty program achieve its metrics of success?
    April 7, 2017
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What’s the point? Ideas, insights and interviews