Category Archives: paid programs

  • Loyalty as a strategic imperative
    Commitment to loyalty as a strategic imperative – here’s proof
    October 29, 2020
    Read More
  • Dear loyalty program…
    October 21, 2020
    Read More
  • Delivering a box of loyalty
    September 20, 2020
    Read More
  • Loyalty programs – please rise above the points and perks and solve a customer problem
    Loyalty programs – please rise above the points and perks and solve a customer problem
    September 5, 2020
    Read More
  • Loyalty program coffee card
    Before, during and after reward redemption – three moments to leverage loyalty program success
    August 18, 2020
    Read More
  • Review and revitalise your loyalty program’s six zones of performance for the new reality
    Review and revitalise your loyalty program’s six zones of performance for the new reality
    August 8, 2020
    Read More

What’s the point? Ideas, insights and interviews