Category Archives: Rewards Programs

  • 119 customer loyalty ideas to beat COVID-19
    April 10, 2020
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  • Elisse Jones - National Loyalty Manager Total Tools
    Loyalty Leader Elisse Jones – passionately powering up loyalty for Total Tools
    March 16, 2020
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  • How to mitigate the risks of 13 loyalty program failure factors
    February 10, 2020
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  • Joyalty
    Joyalty. One word says it all.
    January 21, 2020
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  • The cost of lost customer loyalty
    December 5, 2019
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  • Loyalty is red.
    November 27, 2019
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What’s the point? Ideas, insights and interviews

Soon to be released… the New Zealand version of For Love or Money™ 2021 – the research study on customer loyalty and loyalty programs

Soon to be released… the New Zealand version of For Love or Money™ 2021 – the research study on customer loyalty and loyalty programs

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Almost there…For Love or Money™ 2021 research study taking the pulse on customer loyalty and loyalty programs in Australia and New Zealand

Almost there…For Love or Money™ 2021 research study taking the pulse on customer loyalty and loyalty programs in Australia and New Zealand

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It’s never too late to launch a loyalty program!

It’s never too late to launch a loyalty program!

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Moving members from transactional to emotional connections. The five currencies of best-in-class loyalty programs.

Moving members from transactional to emotional connections. The five currencies of best-in-class loyalty programs.

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The line of loyalty

The line of loyalty

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The powerful promise of Amazon Prime

The powerful promise of Amazon Prime

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