Category Archives: Rewards and Recognition

Chris Mills – A Loyalty Leader who believes delivering emotionally connected experiences gives loyalty programs a heartbeat

Are your loyalty program members in a Zombie or Zumba Zone?

The triple bottom-line of loyalty program success©

Rosie McFarlane – a Loyalty Leader who believes loyalty thrives in the beauty of a connected community

What’s the point? A collection of ideas, insights and interviews on customer loyalty and loyalty programs

Locky Wright – a Loyalty Leader powering Ryobi’s new member experience program