Category Archives: Customer loyalty

  • For Love or Money - loyalty and loyalty program research
    Almost there…For Love or Money™ 2021 research study taking the pulse on customer loyalty and loyalty programs in Australia and New Zealand
    April 27, 2021
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  • Miranda Bliss - Loyalty and Retention Manager of Adore Beauty
    It’s never too late to launch a loyalty program!
    April 7, 2021
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  • The five currencies of loyalty programs
    Moving members from transactional to emotional connections. The five currencies of best-in-class loyalty programs.
    March 14, 2021
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  • The line of loyalty
    The line of loyalty
    March 2, 2021
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  • The powerful promise of Amazon Prime
    The powerful promise of Amazon Prime
    February 8, 2021
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  • Loyalty
    A recipe for a delicious customer loyalty cake
    January 6, 2021
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What’s the point? Ideas, insights and interviews

Loyalty programs: use data for goodness (sake)!

Loyalty programs: use data for goodness (sake)!

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The Loyalty Peak

The Loyalty Peak

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Loyalty program member activity – up we go!

Loyalty program member activity – up we go!

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Loyalty research – For Love or Money™ 2022 on Let’s Talk Loyalty

Loyalty research – For Love or Money™ 2022 on Let’s Talk Loyalty

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Insights to lift your loyalty strategies and programs out of the sea of sameness

Insights to lift your loyalty strategies and programs out of the sea of sameness

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Now available: For Love or Money™ 2022 – Australia

Now available: For Love or Money™ 2022 – Australia

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