Introducing JOY.LT your For Love or Money™ 2026 AI Interactive Loyalty Analyst

Introducing JOY.LT AI interactive loyalty analyst

I am excited to let you know, we’ve now launched the For Love or Money™ 2026 AI Interactive Analyst JOY.LT (AKA chatbot loyalty specialist)!

JOY.LT is a complimentary value-add AI tool available with the purchase of the full 105 page PDF comprehensive report.

You can ask JOY.LT questions such as:

** What should loyalty program managers focus on to improve member engagement?
** What are the key variables to optimise the loyalty program experience?
** What are the pain points of personalisation?
** Which loyalty program personalised communications add anxiety or create confidence for members?
** What are the ingredients of a successful loyalty program?

Only available with JOY.LT:
Which loyalty programs rank in the 2023, 2024, 2025 and 2026 Loyalty Program Experience Index SPVX™ (Only JOY.LT has access to these resuls so you can compare relevant programs over the years).

After a few moments (seconds) of consideration and calibration across the 10 sections and 105 pages of the 2026 report (plus hundreds of permutations of results across the gender and generations), JOY.LT will provide answers.

The insights JOY.LT reveals are the loyalty program members’ point of view!

If you are keen to have a personal AI loyalty specialist finding insights from the members’ point of view in For Love or Money™ 2026 to impact your customer loyalty and loyalty program success, JOY.LT is ready to serve you!

Have a happy loyalty day!

What’s the point? Ideas, insights and interviews