Category Archives: Customer loyalty

  • Let's Talk Loyalty and For Love or Money
    Loyalty research – For Love or Money™ 2022 on Let’s Talk Loyalty
    May 11, 2022
    Read More
  • For Love or Money™ 2022 - customer loyalty and loyalty program research
    Insights to lift your loyalty strategies and programs out of the sea of sameness
    May 9, 2022
    Read More
  • For Love or Money™ 2022 - Australia
    Now available: For Love or Money™ 2022 – Australia
    April 30, 2022
    Read More
  • For Love or Money™ 2022 - Australia
    Soon to be released: The 10th Australian edition of For Love or Money™ 2022 – Australia
    April 23, 2022
    Read More
  • Where’s the sludge* in your loyalty program?
    Where’s the sludge* in your loyalty program?
    March 23, 2022
    Read More
  • Anna Samkova - a loyalty and digital leader sharing her wealth of experience (and so many insights)
    Anna Samkova – a loyalty and digital leader sharing her wealth of experience (and so many insights)
    February 28, 2022
    Read More

What’s the point? Ideas, insights and interviews

Where do loyalty programs still need to improve?

Where do loyalty programs still need to improve?

Read More
Do you need a loyalty program? From “no thanks” to “yes please”.

Do you need a loyalty program? From “no thanks” to “yes please”.

Read More
What’s a tattoo got to do with brand loyalty?

What’s a tattoo got to do with brand loyalty?

Read More
Is your loyalty program financial ecosystem healthy, wealthy, and wise?

Is your loyalty program financial ecosystem healthy, wealthy, and wise?

Read More
68 loyalty programs scored with The Loyalty Program Experience Index SPVx

68 loyalty programs scored with The Loyalty Program Experience Index SPVx

Read More
Is customer loyalty a one-way or two-way street?

Is customer loyalty a one-way or two-way street?

Read More