Tag Archives: customer retention | The Point of Loyalty

The Professor and The Practitioner. Episode 3: Increasing emotional loyalty’s heartbeat

Episode 3 of The Professor and The Practitioner. Increasing emotional loyalty’s heartbeat
Welcome to Episode 3 of The Professor and The Practitioner, a limited mini-series vlogcast (video+blog+podcast) where we discuss and debate the myths and realities of customer loyalty and loyalty programs from a professor and a practitioner's point of view.In Episode 3 (https://lnkd.in/evVwp_JR), the discussion and debate continues with Professor Gary Mortimer – Professor of Marketing…
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