Category Archives: customer loyalty and retention

    What’s the point? Ideas, insights and interviews

    Calculating the cost of lost customer loyalty

    Calculating the cost of lost customer loyalty

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    BP Rewards covers all bases – a loyalty card, an app and 3 ways to be rewarded

    BP Rewards covers all bases – a loyalty card, an app and 3 ways to be rewarded

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    Lift your loyalty program from the sea of sameness

    Lift your loyalty program from the sea of sameness

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    Are you solving a customer pain point or problem with your loyalty program?

    Are you solving a customer pain point or problem with your loyalty program?

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    Do you really need a loyalty program?

    Do you really need a loyalty program?

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    Attention loyalty programs! Volume is for vanity, activity is for sanity

    Attention loyalty programs! Volume is for vanity, activity is for sanity

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