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Last 30 Posts
- Hey loyalty programs, it’s time to break up with breakage.
- Loyal.T: Loyal to a Transaction vs Loyal to a Tribe.
- Which of these Four Loyalty Archetypes do your customers belong to?
- Challenge your loyalty program strategy with some revealing (and surprising) consumer insights
- Let the loyalty program light in (what’s stopping you?)
- Adding partners to your loyalty program proposition. The benefits are clear. (Here’s a six-step plan)
- How to lift a loyalty program off the couch of sleepiness
- A healthy snack of loyalty program insights from For Love or Money™ 2021 – New Zealand Edition
- A healthy snack of loyalty program insights from For Love or Money™ 2021
- Let’s party (data) – 1st and 2nd you are invited (not so fast 3rd party)
- Subscriptions, partners and instant rewards – three more insights from For Love or Money™ 2021 – Australian Edition
- The surprise and delight of 7 (out of many) insights from For Love or Money™ 2021 – Australian Edition
- Now available: For Love or Money™ 2021 (Australia and New Zealand) customer loyalty and loyalty program research
- Do you really need a loyalty program?
- Soon to be released… the New Zealand version of For Love or Money™ 2021 – the research study on customer loyalty and loyalty programs
- Almost there…For Love or Money™ 2021 research study taking the pulse on customer loyalty and loyalty programs in Australia and New Zealand
- It’s never too late to launch a loyalty program!
- Moving members from transactional to emotional connections. The five currencies of best-in-class loyalty programs.
- The line of loyalty
- The powerful promise of Amazon Prime
- A recipe for a delicious customer loyalty cake
- Loyalty Leader Renae Trimble – A passionate loyalty veteran, leading the ALL – Accor Live Limitless loyalty program team, serving over 5 million members in the Pacific Region
- 2021 loyalty predictions
- Give your business the gift that keeps on giving
- The Loyalty Webinar: Insights + Strategy = Increased Member Activity
- Shine a light on loyalty in 2021
- Commitment to loyalty as a strategic imperative – here’s proof
- Dear loyalty program…
- Delivering a box of loyalty
- Loyalty programs – please rise above the points and perks and solve a customer problem
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